What We Deliver
Every technology project starts with expectations for improved revenue and operational efficiency. Time, people, process, implementation, or integration constraints, or even overselling by the software vendor, can all prevent realization of this ROI. Sometimes the implementation stalls completely, other times the solution is deployed with gaps. As business needs continue to change, the difference between promised and actual benefits widens, leading to further frustration by all.
In response to the ongoing pressure to do more with less, in less time, many companies are increasingly re-evaluating existing systems (both legacy and newer-point solutions) to see how they can be better leveraged. This approach can provide a more cost-effective and quicker time-to-benefit alternative to layering even more new software on top of a fragile infrastructure. To restore and sustain business benefits requires business process, information technology and organizational change.
What We Deliver
Project Rescue: For stalled, high-visibility projects you need an objective third-party to quickly evaluate the situation and recommend a practical, no-fail way to get the project completed successfully. We are highly experienced in determining the root cause of failure in complex projects and in working collaboratively with blended (vendor and customer) teams to rapidly guide efforts and results.
ROI Gap Analysis: For implemented solutions that have failed to deliver expected ROI and the gap is both wide and not well understood, we provide a comprehensive ROI Gap Analysis and recommendation. Our skilled consultants and best-practices methodologies can help you realize the ROI originally envisioned, while addressing new business challenges
Solution Enhancement: Sometimes just implementing phase two delivers the remaining 20% of capability and 80% of the expected ROI. For these projects we provide the following services:
Business Process Analysis
Software Design & Development
Solution Integration
ROI Gap Analysis
Depending on your needs, components of our methodology may include:
- Evaluation of the original business case
- Post Implementation Audit to determine root causes of ROI shortfall
- Recommendation Report defining business process analysis, integration, functional, and reporting enhancements
- Package Selection if new software applications or tools are part of the recommendation
- Business Process Analysis
- Software Design and Development
- Solution Integration
- Project Management